A tool for effective incident management, command, and coordination of interventions

The integration of the KONOS voice communication solution with the OnCall operational management platform provides a comprehensive, end-to-end solution for incident and event management, as well as the management of forces and resources required for their resolution.

The comprehensive system ensures clear incident management and call-taking capabilities for providing services during emergencies and large-scale events. It offers situational awareness and coordination to ensure the safety of responding teams, aiming for more effective and timely intervention.

Thanks to built-in artificial intelligence, the system detects multiple patterns and connections between events using real-time data analysis. This allows for the discovery of connections that are not visible at first glance and provides richer insight into current and evolving emergencies.

The KONOS voice solution then facilitates the work of operators in dispatch centers and unifies various communication methods (telephony, radio calls, public address systems, and more) through a single interface.