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Incident Management

For effective management of security and operational incidents

We help ensure physical and cyber security, minimize impacts, and streamline the resolution of security and operational incidents

From Routine Events to Major Incidents

Larger organizations must deal with various incidents daily. The spectrum is broad—ranging from incidents that occur several times a day with minor impact to critical events that can have major consequences.

Incidents can affect both security and operational continuity. Especially in highly regulated environments with predefined processes—such as airports or railway networks—an incident typically means a potential service disruption that can cause a cascade of interruptions and delays, resulting in additional costs and effort.

If incidents are not managed correctly and immediately, even small, non-critical events can escalate and turn into serious problems. To help organizations properly manage and resolve incidents and minimize their impact on security and operations, we offer our solutions.

Needs

Situational
awareness

Creating an information base and a consolidated view of the incident to facilitate decision-making

Security Optimization

Utilization of all technical means in combination with workflows and prepared scenarios

Effective
Response

Utilization of prepared scenarios during incident resolution processes

Better
Communication

Optimized information flows, integration of mobile and fixed communication tools

Products